Insurance Information

Motorcycle Insurance Options

Ride with confidence knowing you are protected.

Basic Coverage (Included Free)

  • Third-party liability insurance
  • Required by Sri Lankan law
  • Theft NOT covered
  • Accidental damage NOT covered
  • Natural disaster NOT covered

Important: Without full insurance, you are personally responsible for all repair or replacement costs, which will be deducted from your security deposit.

Full Insurance (Recommended - From 3 EUR/day)

  • Third-party liability insurance
  • Theft protection
  • Accidental damage coverage
  • Natural disaster damage
  • 24/7 roadside assistance
  • Replacement bike same day

Full insurance eliminates your personal liability for most incidents. Ride worry-free!

Exclusions (Not Covered)

The following situations are NOT covered under any insurance plan:

  • Damage caused while riding under the influence of alcohol or drugs
  • Damage caused by reckless or dangerous driving
  • Damage caused by an unlicensed rider or unauthorized third party
  • Deliberate or intentional damage
  • Loss of personal belongings
  • Damage to tires, chains, or cosmetic scratches from normal wear
  • Riding on prohibited roads or outside Sri Lanka

How to Make a Claim

  1. Report immediately: Contact us via our 24/7 hotline or WhatsApp as soon as an incident occurs
  2. File a police report: This is mandatory for all theft and accident claims
  3. Document everything: Take photos of the motorcycle and scene from multiple angles
  4. Provide details: Written description of what happened, when, and where
  5. Claim processing: We handle the insurance claim on your behalf. Resolution typically takes 7-14 business days.