1. Who We Are
Negombo Motorcycle Rentals is operated by Sha Lanka Travels, located at 137/3 St. Fransis Road, Welihena, Kochchikade, Sri Lanka. We are committed to protecting and respecting your privacy.
2. Data We Collect
When you make a booking or use our website, we may collect:
- Identity data: Full name, country of origin
- Contact data: Email address, phone number (WhatsApp)
- Booking data: Rental dates, bike selected, add-ons, insurance choices, total price
- Technical data: Browser type, IP address, pages visited (via standard web server logs)
3. How We Use Your Data
We use your personal data to:
- Process and manage your motorcycle rental booking
- Send booking confirmations and important updates via email
- Communicate with you via WhatsApp regarding your rental
- Provide 24/7 roadside assistance during your rental period
- Improve our services and website experience
We do NOT sell, rent, or share your personal data with third parties for marketing purposes.
4. Data Retention
We retain your booking data for a period of 2 years after the rental end date for legal and operational purposes. After this period, personal data is securely deleted.
5. Your Rights (GDPR)
If you are a resident of the European Union, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing your data
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing of your data
To exercise any of these rights, please contact us at the email address below.
6. Cookies
Our website uses minimal cookies for essential functionality (e.g., session management for the booking form). We do not use tracking cookies or third-party analytics cookies.
7. Third-Party Services
We use the following third-party services:
- Brevo (Sendinblue): For sending booking confirmation emails
- WATI: For WhatsApp chat widget functionality
- Google Maps: For displaying our office locations on the contact page
Each of these services has their own privacy policies governing how they handle data.
8. Contact Us
For any privacy-related questions or data requests, please contact us:
- Email: suranga007@yahoo.com
- Phone: +94 77 748 8746
- Address: 137/3 St. Fransis Road, Welihena, Kochchikade, Sri Lanka